As a graduate with a degree in hospitality, Mark is the foremost authority on etiquette and protocol the world over. Mark heads up the Finishing School and has over 18 Years of training experience in the Hospitality and Luxury retail market.
He has trained company CEOs and VIP clients as well as staff from some of the finest hotels right across the globe in the art and understanding of both modern and traditional etiquette and protocol.
Mark is busy writing an authoritative guide on the subject and will be publishing his book in 2015. He is a member of the International Guild of Professional Butlers.