PROFESSIONAL BUTLER
Position Type: Permanent vacancy
Salary: EURO 46000
Contract Type: Ibiza Spain
Starting date: August 2026
Main Duties include:
Position Summary
The Household Manager is responsible for the overall management, organization, and coordination of the day-to-day operations of a private residence, ensuring the highest standards of service, efficiency, discretion, and hospitality. The successful candidate will proactively oversee household staff, contractors, maintenance, budgets, guest services, and family support requirements while maintaining complete confidentiality and professionalism at all times.
Key Responsibilities
Household Operations Management
- Manage, organize, and coordinate the daily operations of the household.
- Ensure all owner and guest requirements are consistently met and exceeded through proactive leadership and exceptional service.
- Maintain the residence to the highest standards of presentation, cleanliness, functionality, and readiness.
- Develop and implement household procedures and operational standards.
Staff Management
- Recruit, train, supervise, and evaluate household staff, including housekeepers, cooks, maids, chauffeurs, and other domestic personnel.
- Organize staff schedules, duties, and performance expectations.
- Foster a professional, service-oriented working environment.
- Conduct ongoing training to ensure service excellence and adherence to household standards.
Vendor and Contractor Management
- Coordinate and supervise external contractors, including gardeners, maintenance personnel, security providers, and specialist vendors.
- Schedule, oversee, and evaluate contracted services.
- Ensure all work is completed efficiently, safely, and to the required standard.
Property Maintenance
- Monitor the physical condition of the property and all associated assets.
- Plan, coordinate, and oversee all maintenance, repairs, renovations, and improvement projects.
- Ensure preventative maintenance schedules are followed.
- Provide regular updates to the owners regarding property conditions, maintenance requirements, and ongoing projects.
Financial Administration
- Manage household budgets and expenditure.
- Maintain accurate inventories of household supplies, equipment, wines, and spirits.
- Compile data and maintain records for financial reporting.
- Track invoices, payments, and service agreements.
- Maintain organized household files and documentation.
Hospitality and Guest Services
- Receive guests and oversee all visitor arrangements.
- Answer and manage residence telephone communications professionally.
- Ensure exceptional hospitality standards for family members and guests.
- Coordinate entertainment, special events, and social functions.
- Oversee and participate in formal table settings and meal service.
- Serve meals and beverages when required.
Butler Service and Etiquette
- Demonstrate a thorough understanding of:
- Anticipatory service
- Privacy and confidentiality
- Professional discretion
- Being friendly but never familiar
- Remaining invisible yet available
- Maintain impeccable standards of etiquette, protocol, and formal service.
- Possess strong knowledge of wines, spirits, and cellar management.
Travel and Lifestyle Management
- Coordinate family travel arrangements and logistics.
- Oversee packing, unpacking, and travel preparations.
- Manage itineraries and ensure smooth travel experiences.
Security and Confidentiality
- Assist with household and family security measures.
- Maintain strict confidentiality regarding family matters, business affairs, and guest information.
- Monitor access to the residence and ensure appropriate visitor protocols are followed.
Technical Property Management
Possess sufficient technical knowledge to identify, troubleshoot, and proactively address issues relating to:
- Kitchen appliances and equipment
- Wine refrigerators and cellar systems
- Electrical systems
- Heating, ventilation, and air conditioning (HVAC)
- Plumbing systems
- Home automation and smart home technologies
- Internet and communications systems
- Audio-visual and entertainment systems
Housekeeping Support
- Perform light housekeeping duties when required.
- Assist the housekeeping team during busy periods or special events.
- Ensure household standards are consistently maintained throughout the property.
Essential Skills and Attributes
- Exceptional organizational and leadership abilities.
- Strong communication and interpersonal skills.
- High level of discretion and confidentiality.
- Professional appearance and demeanor.
- Excellent problem-solving abilities.
- Ability to anticipate needs and act proactively.
- Strong hospitality and service mindset.
- Knowledge of formal service, etiquette, protocol, wines, and spirits.
- Competent administrative and financial management skills.
- Comfortable working in a dynamic and demanding private household environment.
Preferred Experience
- Previous experience as a Household Manager, Estate Manager, Butler, Chief of Staff, or similar senior private service role.
- Experience managing luxury private residences and high-net-worth individuals.
- Formal hospitality, butler, or household management training preferred.
Languages requirements
English mother tongue
French
Skills & diplomas
Skills
Minimum 3 years experienced as a Butler with HNWI families.
Graduate of The British Butler Institute course
Ability to deliver a high degree of service etiquette
Management and service skills
Broad knowledge of household items and their care
Business and technology capability including computers and accounting
Negotiating and supervisory skills for outside contractors and other staff
Personality
Good social skills and management
Leadership and motivation skills
Focused with an excellent eye for detail
Flexible
Extremely discreet
Very reliable
Team player
Independent and team project management
Problem solving and “can do” attitude
Very “hands-on” and ready to pitch in
Very resourceful, quickly learns the how and where to get things done in the local area
Ready to take on new responsibilities as and when the employer sees fit
Diploma
TBBI Certified
Miscellaneous
Excellent education & previous 3 references requested
Clean criminal record
Clean Driving license
