Mr S Williams has extensive knowledge of Middle East and Far East culture working within palaces and extensively with Superyacht and Aviation teams whose principals are from the Middle and Far East. Working as master trainer for the past 8 years with The British Butler Institute he has built up a reputation as one of the best luxury front of house trainers in the world. Clients include Royal Palace staff / Superyacht staff, Concierge teams within luxury properties, Hotel staff at some of the finest in the world. Mr S Williams style of training is to encourage and perfect skills necessary to ensure that the principals and guests are delighted at every turn. There is no other trainer we would more recommend for this assignment.