Student Testimonials
My Journey and Success Post-Course in Singapore.
The knowledge and experience I gained from the class have proven to be surprisingly practical and applicable in the real world!
Initially, I was hesitant to apply what I learned at a hotel, fearing I might tarnish “Gary’s reputation.” So, I chose to work at a restaurant instead, viewing it as a space for personal training and self-development.
I began searching for job openings, considering several factors, and ultimately decided on GF Capital. This is a large corporation with diverse businesses and numerous restaurant brands. The main factor that drew me to the interview was the restaurant’s location—it was a hub for professionals from all sectors, and I believed it would offer invaluable exposure and networking opportunities.
My performance soon exceeded all expectations. I began receiving the highest level of customer reviews, with some feedback even noting I was the only GF Capital Singapore employee to achieve such a rating. Moreover, customers developed such trust that they specifically requested me every time they dined at the restaurant, and I successfully built new connections with people from various companies.
Eventually, senior management and the President gave me a resounding “double thumbs-up.” They gave me three months’ advance notice before officially appointing me as a Service Leader. This new role came with added responsibilities, including Assistant Manager duties and serving as a Personal Consultant to Senior Management. The reasons cited for this promotion were my meticulous work ethic, exceptional standards of cleanliness, top-tier customer service, and, most importantly, my ability to effectively manage and negotiate with customers.”
Dear Mr. Gary Williams,
Throughout the past week, it has been my greatest honour and privilege to welcome you — from the very first moment you arrived at the airport, to learn under your remarkable guidance, and to assist as an interpreter for our participants.
I am profoundly grateful for your kindness, your wisdom, and the light you have so graciously shared with all of us. Your presence has inspired not only knowledge but also purpose, pride, and an enduring sense of excellence in service.
Thank you sincerely for the compassion you extended to me and my wife by allowing her to observe one of the training days. It was a gesture of true generosity that deeply touched our hearts.
I would like to express my heartfelt appreciation for everything you have done — for me personally, for our institution, and for Thailand. You have elevated our nation’s service culture to the highest international standards, blending professionalism with heartfelt sincerity and the true spirit of hospitality.
As you prepare to return home, I wish you a safe and pleasant journey. Please accept my apologies for not being able to see you off in person as intended; I will be travelling to Jeddah, Saudi Arabia, early tomorrow morning for an official engagement.
Please know that I will carry forward your teachings and bring back success to Khun Lek and the Nai Lert family with pride. I sincerely hope that this is not a farewell, but the beginning of a lifelong friendship and collaboration between us.
And should there ever be anything you wish for or require during your time in Thailand, please allow me the honour to serve as your personal butler — always, and with my utmost respect and devotion.
With deepest gratitude and admiration,
Yours sincerely,
Phanthachak Wongprecha”
(Plum)
Business Development Manager, Nai Lert Education
Founder & CEO, The Diplomat Network