International Solutions for the Luxury Residential and Hospitality Markets
The British Butler Institute is the world’s most exclusive butler and front of house training school.
The British Butler Institute International School for Butler Administrators and Household Managers (Trained British Style), is a private London based Institute that equips the professional with the latest skills required to meet and surpass new International Standards.
We deliver excellence and set the standard.
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The British Butler Institute Partner with The Ritz London
The British Butler Institute is very proud to be working in partnership with the world famous Ritz London, offering work placements for students that have completed our 4 week butler school. For more details regarding this unparalleled working opportunity at The Ritz London please contact the Butler …read more
Luxury Household Training St Moritz, Switzerland – August 2014
The Institute had the privilege recently to train a team of housekeepers and front of house staff in one of the most spectacular properties the Institute has ever trained at. It was a true honour to work with all the front of house staff and the House Manager… thank you …read more
South of France August 2014
Chief Stewardess Chloe Glen invited The British Butler Institute to conduct an intensive Service Essentials Training Program especially developed for the Luxury Yacht Industry. This course was delivered successfully and will stand the team in good stead for the coming 2014 season.
Thank you very much …read more
Winchmore School – Finishing School for 16 to 17 year olds
Just wanted to say thank you very much for coming into our school yesterday, I learnt lots of key skills that I will use in the future!
Thank you again, …read more
Butler Training at 5 Star Hotel Rixos President Astana Kazakhstan
From my side and from my company side I want say thank you very much for coming and training our staff in Astana.
Was really my pleasure to meet you personally and professionally. And our team is enthusiastic about your training and I quite sure they will start to operate as …read more
SA Leroy Merlin France
Top management from SA LEROY MERLIN FRANCE in France visited The Institute to gain insight into front of house excellence.
Absolutely amazing knowledge, totally opened our eyes…
Thank you very much …read more
Gulfstream UK Staff Training – May 2014
The British Butler Institute was recently awarded the training assignment for Gulfstream UK.
I have already spoken with employees who attended and all spoke very highly of Gary and his professionalism his attention to details and that they found the training very helpful, informative, and beneficial to them they also commented …read more
As the world’s most renowned training institute for butlers, we believe that a behind the scenes series would make for fascinating television viewing and would give an audience an insight into what it takes to run such an impressive institution.
Head of media, …read more
Graduation Butler School March 2014
Another full class for our March 2014 Butler School! Students from 10 countries had an outstanding experience which is reflected in all of their testimonials. Thanks to the team at the British Butler Institute for all your hard work and thank you students for being simply outstanding in every way.
Mr …read more
Madame Gu Super Yacht Training – March 2014
In regards to the training recently provided to us by Mr Williams; this is the second time now that we have had him train members of our team for our upcoming season. Gary is an inspiring and knowledgeable teacher. He has really helped to bring our team up to the …read more
Four Seasons Testimonial
Dear Mr Williams,
We hope our email finds you well.
I am emailing you on behalf of our Hotel Manager, Mr Georgiou, and the whole Management Team, to express our appreciation for all the time and effort put to the training you delivered in our organization, and above all for your professionalism, …read more
Four Seasons Hotel, February 2014
One of the best instructors we have had since the opening 21 years ago
Managing Director, Four Seasons
The course was extremely interesting. Mr Williams is an extremely knowledgeable instructor, who helped us realise and practice the fine service as we have never done before. I personally have suggested that Mr Williams …read more
February 2014 Front of House Team Training
The Sanchaya, Indonesia.
A member of Small Luxury Hotels of the World TM, Destination Elite and Secret Retreats
Mr Jasper De Kock, Director of F & B and Sommelier:
Very interactive / superb sessions. I personally learned a lot of new things with the NPL session just inspirational. Good balance of serious time …read more
Speak up Magazine
Mr Williams Principal recently featured in Speak up magazine – download and read the full story here: Speak up …read more
Monaco, December 2013
Mr Williams, Principal was invited in December 2013 to attend an awards ceremony at Monaco Yacht Club where he meet Le Prince Souverain Albert II and General Secretary Director: Bernard d’Alessandro amongst others.
It was the highlight of the year to meet Prince Albert II and Bernard d`Alessandro at Monaco Yacht …read more
I have now received the completed evaluation from the participants from the course and attached are the results. Happy to talk you through these at some stage tomorrow if needs be – but all in all excellent feedback. Main success factors were content covered and trainer.
Finally, I just wanted …read more
Training The Standard Hotel New York
ANTICIPATE what the guest will need before they ask for it.
A butler has an eye for details, attention detail and would never be happy with anything unless it is absolutely PERFECT, each and every time. CONSISTENCY!
Butlers, are also given the freedom to make sure that they are able to deliver …read more
The Client’s Brief:
“I work on the Global Entertainment Marketing team at Nike’s World Headquarters in Beaverton, OR. Our team manages the Nike Brand with the Entertainment industry around the world. Each year, our entire team meets to discuss our strategy and team build. This year, we will be meeting in …read more
Year Enrichment Week – ’6th Form Finishing School’
During Enrichment Week on Wednesday the 17th July, Mrs Hughes arranged for Year 12 students to be joined by Gary Williams from ‘The British Butler Institute’ for a fantastic ’6th Form Finishing School’.
During Enrichment Week on Wednesday the 17th July, Mrs Hughes arranged for Year 12 students to be joined …read more
Luxury Flight Training November 2013
The British Butler Institute welcomed the second group from a luxury flight company to London for training. The training was followed by a private tour of Claridges Hotel in …read more
BBC Good Food Magazine
In this month’s BBC Good Food Magazine, TBBI’s principal Gary Williams shares some expert tips on setting your table over the festive period…
View the full article here: BBC Good food magazine December …read more
Cabin Crew Aviation School
You were a complete hit with my team. The feedback was very positive indeed and the day was a complete success. I had some real sceptics on the coach on the way up to London from some of the older ladies, but by coffee time, I think you totally …read more
Luxury Jet Staff Training
“Thank you Mr Bonell on your outstanding delivery of the course to all of our staff. We have received a marked increase in complements from our clients who say that the service has been outstanding”
CEO Mr K …read more
KBS World News films BBI in London
KBS World News films the recent Butler School in London. KBS World is a television channel for international audiences provided by the Korean Broadcasting System (KBS). It’s your premier window on Korean contents with a nonstop, 24-hour a day, 7-day a week stream of Korea’s latest and most popular programs.read more
Recent Super Yacht Training
“This has been a fantastic experience and I thoroughly enjoyed all parts of the course. You have set a high goal for which I will strive for.” Trudi Miller
“A very well presented course. I have learned many new skills. Thank you Gary for all your knowledge. A great 10 …read more
Training for Winchmore School, London
Thank you again for giving such a fantastic opportunity to our students today.
All staff present commented you on your patience and truly professional and lovely manner with the students throughout, on such a hot day too. The day was a real success and the students were singing your praises …read more
University of East London
I just wanted to say thank you again for organising and running a fantastic programme last week.
The feedback from the students has been brilliant and they all appeared to have thoroughly enjoyed the two days.
I hope that we can run similar sessions in the future.
As requested, I have also …read more
Caviar House & Prunier
The British Butler Institute has teamed up with Luxury brands to assist students who have completed certification to apply for contract positions with luxury retail brands. One such company is Caviar House & Prunier…
Proud to be the only company in the world to manufacture distribute and serve our finest caviar …read more
Canadian documentary series about incredible schools
During the September 2013 butler school Montreal-based production company Eureka productions and TV5 in Canada is producing a 13-episode documentary series about incredible schools around the world.
The British Butler Institute has been recognized as the leader in Butler Training and will be featured in this production.
Thank you to all of …read more