International Solutions for the Luxury Residential and Hospitality Markets
The British Butler Institute are world leaders in training, consulting and recruitment. The British Butler Institute specialises in Front of House training for the Luxury Hotel, Yacht, Jet, Residential, Rail, Corporate, University, School and Restaurant markets worldwide.
The British Butler Institute International School for Butler Administrators and Household Managers (Trained British Style), is a private London based Institute that equips the skilled professional with the latest skills required to meet and surpass new International Standards.
We deliver excellence.
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Four Seasons Testimonial
Dear Mr Williams,
We hope our email finds you well.
I am emailing you on behalf of our Hotel Manager, Mr Georgiou, and the whole Management Team, to express our appreciation for all the time and effort put to the training you delivered in our organization, and above all for your professionalism, …read more
Four Seasons Hotel, February 2014
One of the best instructors we have had since the opening 21 years ago
Managing Director, Four Seasons
The course was extremely interesting. Mr Williams is an extremely knowledgeable instructor, who helped us realise and practice the fine service as we have never done before. I personally have suggested that Mr Williams …read more
February 2014 Front of House Team Training
The Sanchaya, Indonesia.
A member of Small Luxury Hotels of the World TM, Destination Elite and Secret Retreats
Mr Jasper De Kock, Director of F & B and Sommelier:
Very interactive / superb sessions. I personally learned a lot of new things with the NPL session just inspirational. Good balance of serious time …read more
Speak up Magazine
Mr Williams Principal recently featured in Speak up magazine – download and read the full story here: Speak up …read more
Monaco, December 2013
Mr Williams, Principal was invited in December 2013 to attend an awards ceremony at Monaco Yacht Club where he meet Le Prince Souverain Albert II and General Secretary Director: Bernard d’Alessandro amongst others.
It was the highlight of the year to meet Prince Albert II and Bernard d`Alessandro at Monaco Yacht …read more
I have now received the completed evaluation from the participants from the course and attached are the results. Happy to talk you through these at some stage tomorrow if needs be – but all in all excellent feedback. Main success factors were content covered and trainer.
Finally, I just wanted …read more
Training The Standard Hotel New York
ANTICIPATE what the guest will need before they ask for it.
A butler has an eye for details, attention detail and would never be happy with anything unless it is absolutely PERFECT, each and every time. CONSISTENCY!
Butlers, are also given the freedom to make sure that they are able to deliver …read more
The Client’s Brief:
“I work on the Global Entertainment Marketing team at Nike’s World Headquarters in Beaverton, OR. Our team manages the Nike Brand with the Entertainment industry around the world. Each year, our entire team meets to discuss our strategy and team build. This year, we will be meeting in …read more
Year Enrichment Week – ’6th Form Finishing School’
During Enrichment Week on Wednesday the 17th July, Mrs Hughes arranged for Year 12 students to be joined by Gary Williams from ‘The British Butler Institute’ for a fantastic ’6th Form Finishing School’.
During Enrichment Week on Wednesday the 17th July, Mrs Hughes arranged for Year 12 students to be joined …read more
Luxury Flight Training November 2013
The British Butler Institute welcomed the second group from a luxury flight company to London for training. The training was followed by a private tour of Claridges Hotel in …read more
BBC Good Food Magazine
In this month’s BBC Good Food Magazine, TBBI’s principal Gary Williams shares some expert tips on setting your table over the festive period…
View the full article here: BBC Good food magazine December …read more
Cabin Crew Aviation School
You were a complete hit with my team. The feedback was very positive indeed and the day was a complete success. I had some real sceptics on the coach on the way up to London from some of the older ladies, but by coffee time, I think you totally …read more
KBS World News films BBI in London
KBS World News films the recent Butler School in London. KBS World is a television channel for international audiences provided by the Korean Broadcasting System (KBS). It’s your premier window on Korean contents with a nonstop, 24-hour a day, 7-day a week stream of Korea’s latest and most popular programs.read more
Recent Super Yacht Training
“This has been a fantastic experience and I thoroughly enjoyed all parts of the course. You have set a high goal for which I will strive for.” Trudi Miller
“A very well presented course. I have learned many new skills. Thank you Gary for all your knowledge. A great 10 …read more
Training for Winchmore School, London
Thank you again for giving such a fantastic opportunity to our students today.
All staff present commented you on your patience and truly professional and lovely manner with the students throughout, on such a hot day too. The day was a real success and the students were singing your praises …read more
University of East London
I just wanted to say thank you again for organising and running a fantastic programme last week.
The feedback from the students has been brilliant and they all appeared to have thoroughly enjoyed the two days.
I hope that we can run similar sessions in the future.
As requested, I have also …read more