International Solutions for the Butler and Front of House Training
We invite you to judge The Institute not on what we say we can deliver but on the recent testimonials from our esteemed clients worldwide.
The British Butler Institute is the world’s most exclusive butler and front of house training school.
The British Butler Institute International School for Butler and front of house professionals (Trained British Style), is a private London based Institute that equips the professional with the latest skills required to meet and surpass new International Standards.
We deliver excellence and set the standard.
Recent UK News
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10 Day Butler Training School in Venice January 2016
The British Butler Institute in association with Circolo societa dell unione venezia will be running our second 10 day butler training program in Venice from 13th January – 22nd January 2016.
To view the course details and for course bookings please click HERE.
For more information please contact us on
Phone: +44 (0) …read more
The British Butler Institute Partner with The Ritz London
The British Butler Institute is very proud to be working in partnership with the world famous Ritz London, offering work placements for students that have completed our 4 week butler school. For more details regarding this unparalleled working opportunity at The Ritz London please contact the Butler …read more
British Embassy Residence Athens
I would like to personally thank you for your hard work and dedication as well as the great attention to detail which you offered us during the outstanding program you have created on behalf of the British Ambassador’s Residence in Athens. The skills and knowledge which you have shared …read more
Signature Flight Support
Thank you so much for delivering a fantastic couple of days.
I do believe that the team both learned a substantial amount whilst also enjoying themselves.
As you say, practice is the best instructor, and I sincerely hope that they will be delivering service with excellence very soon.
Hopefully we will be …read more
Front of House Training for Alfred Dunhill Ltd
Front of House Training Program Bespoke Alfred Dunhill Ltd
Dear Philip Sykes, Many thanks for the outstanding training delivered. I have continued to receive positive feedback from the training you delivered.
Bourden House, our flagship store off Berkley Sq, London had a secret shopper in a few weeks ago, Bourden House has never hit …read more
Finest Restaurant in Poland December 2014
The British Butler Institute was commissioned to train the management team at one of the finest restaurants in Poland. The brief was to implement our world renowned front of house restaurant training program to the managers whom in turn will train all the staff on our methodology.
A resounding success and …read more
September 2014 Class
Another full class that recently completed our 4 week butler training program in London September 2014. 5 students elected to do the work placement program with The Ritz London after the course and again the course was a great …read more
Luxury Residential Training in Bel Air, California a resounding success.
Testimonials from Bel Air, California, USA
Brief: To deliver training that will help the staff achieve seamless front and back of house service in all areas of the household as well as all outside areas including the pool areas. The staff must anticipate and be consistent with the service in a …read more
Best Super Yacht Over 3000 Gross Tonnes, 2014
The British Butler Institute helps secure the Madame Gu ‘best super yacht over 3000 gross tonnes’ 2014 title.
Please view the client’s letter of gratitude: Madame Gu …read more
Luxury Yacht School – M Y Pelorus Testimonial
I feel very privileged to have had the opportunity to attend your course last week, the concierge services are a big part of my role as a Purser on board Pelorus as the Guest Liaison responsibilities have been redistributed between the Purser and the Chief Stewardess.
I wish we had …read more
Luxury Household Training St Moritz, Switzerland – August 2014
The Institute had the privilege recently to train a team of housekeepers and front of house staff in one of the most spectacular properties the Institute has ever trained at. It was a true honour to work with all the front of house staff and the House Manager… thank you …read more
South of France August 2014
Chief Stewardess Chloe Glen invited The British Butler Institute to conduct an intensive Service Essentials Training Program especially developed for the Luxury Yacht Industry. This course was delivered successfully and will stand the team in good stead for the coming 2014 season.
Thank you very much …read more
Winchmore School – Finishing School for 16 to 17 year olds
Just wanted to say thank you very much for coming into our school yesterday, I learnt lots of key skills that I will use in the future!
Thank you again, …read more
Butler Training at 5 Star Hotel Rixos President Astana Kazakhstan
From my side and from my company side I want say thank you very much for coming and training our staff in Astana.
Was really my pleasure to meet you personally and professionally. And our team is enthusiastic about your training and I quite sure they will start to operate as …read more
SA Leroy Merlin France
Top management from SA LEROY MERLIN FRANCE in France visited The Institute to gain insight into front of house excellence.
Absolutely amazing knowledge, totally opened our eyes…
Thank you very much …read more
Gulfstream UK Staff Training – May 2014
The British Butler Institute was recently awarded the training assignment for Gulfstream UK.
I have already spoken with employees who attended and all spoke very highly of Gary and his professionalism his attention to details and that they found the training very helpful, informative, and beneficial to them they also commented …read more
As the world’s most renowned training institute for butlers, we believe that a behind the scenes series would make for fascinating television viewing and would give an audience an insight into what it takes to run such an impressive institution.
Head of media, …read more
Graduation Butler School March 2014
Another full class for our March 2014 Butler School! Students from 10 countries had an outstanding experience which is reflected in all of their testimonials. Thanks to the team at the British Butler Institute for all your hard work and thank you students for being simply outstanding in every way.
Mr …read more
Madame Gu Super Yacht Training – March 2014
In regards to the training recently provided to us by Mr Williams; this is the second time now that we have had him train members of our team for our upcoming season. Gary is an inspiring and knowledgeable teacher. He has really helped to bring our team up to the …read more
Four Seasons Testimonial
Dear Mr Williams,
We hope our email finds you well.
I am emailing you on behalf of our Hotel Manager, Mr Georgiou, and the whole Management Team, to express our appreciation for all the time and effort put to the training you delivered in our organization, and above all for your professionalism, …read more
Four Seasons Hotel, February 2014
One of the best instructors we have had since the opening 21 years ago
Managing Director, Four Seasons
The course was extremely interesting. Mr Williams is an extremely knowledgeable instructor, who helped us realise and practice the fine service as we have never done before. I personally have suggested that Mr Williams …read more
February 2014 Front of House Team Training
The Sanchaya, Indonesia.
A member of Small Luxury Hotels of the World TM, Destination Elite and Secret Retreats
Mr Jasper De Kock, Director of F & B and Sommelier:
Very interactive / superb sessions. I personally learned a lot of new things with the NPL session just inspirational. Good balance of serious time …read more
Speak up Magazine
Mr Williams Principal recently featured in Speak up magazine – download and read the full story here: Speak up …read more
The Principal Mr Williams, was invited to Monaco to attend an awards ceremony at Monaco Yacht Club where he meet Le Prince Souverain Albert II and General Secretary Director: Bernard d’Alessandro amongst others.
It was the highlight of the year to meet Prince Albert II and Bernard d`Alessandro at Monaco Yacht …read more
I have now received the completed evaluation from the participants from the course and attached are the results. Happy to talk you through these at some stage tomorrow if needs be – but all in all excellent feedback. Main success factors were content covered and trainer.
Finally, I just wanted …read more
Training The Standard Hotel New York
ANTICIPATE what the guest will need before they ask for it.
A butler has an eye for details, attention detail and would never be happy with anything unless it is absolutely PERFECT, each and every time. CONSISTENCY!
Butlers, are also given the freedom to make sure that they are able to deliver …read more
The Client’s Brief:
“I work on the Global Entertainment Marketing team at Nike’s World Headquarters in Beaverton, OR. Our team manages the Nike Brand with the Entertainment industry around the world. Each year, our entire team meets to discuss our strategy and team build. This year, we will be meeting in …read more
Year Enrichment Week – ‘6th Form Finishing School’
During Enrichment Week on Wednesday the 17th July, Mrs Hughes arranged for Year 12 students to be joined by Gary Williams from ‘The British Butler Institute’ for a fantastic ‘6th Form Finishing School’.
During Enrichment Week on Wednesday the 17th July, Mrs Hughes arranged for Year 12 students to be joined …read more
Luxury Flight Training November 2013
The British Butler Institute welcomed the second group from a luxury flight company to London for training. The training was followed by a private tour of Claridges Hotel in …read more
BBC Good Food Magazine
In this month’s BBC Good Food Magazine, TBBI’s principal Gary Williams shares some expert tips on setting your table over the festive period…
View the full article here: BBC Good food magazine December …read more
Cabin Crew Aviation School
You were a complete hit with my team. The feedback was very positive indeed and the day was a complete success. I had some real sceptics on the coach on the way up to London from some of the older ladies, but by coffee time, I think you totally …read more
Luxury Jet Staff Training
“Thank you Mr Bonell on your outstanding delivery of the course to all of our staff. We have received a marked increase in complements from our clients who say that the service has been outstanding”
CEO Mr K …read more