Thank you so much for delivering a fantastic couple of days.
I do believe that the team both learned a substantial amount whilst also enjoying themselves.
As you say, practice is the best instructor, and I sincerely hope that they will be delivering service with excellence very soon.
Hopefully we will be able to do refresher training again soon.
Thank you for all you have done to take our service to the next level.
Station Manager London LGW
Signature Flight Group
Just wanted to say a Very Big Thank You for your excellent training, there certainly was a real buzz after.
I really believe that you have opened their eyes on how to deliver 5 Star Service and the expectations of a wealthy client.
However the culture at Gatwick will need to change in order to continually deliver on a daily basis …… as they say Work in Progress.
Thank you for offering Nina the opportunity to visit and speak with a number of leading Hotels.
Once again Thank You.
Commercial Manager Business Development