I have only great things to say about Gary and the training he provided and it will not do justice for me to jot down something fast. Gary truly lifted the skills of our Genies and their ability to provide service with fines to a whole new Genie stratosphere! We cannot wait to work with him again!
I do wish to share these tweets from April Hutchinson who was privileged to experience the Royal Genie service for a one night event:
Manager, Guest Services | Hotel Operations