Alexander the Great said :
“I am indebted to my father for living but to my teacher for living well”
His teacher was the legendary philosopher Aristotle!
My teacher was and will always be the legendary Mr. Gary Williams !!
Your excellent teaching skills and courteous personality has helped me tremendously through my first journey to your magnificent world of luxury services.
I am writing to tell how much I appreciate the things you learned me the time I have been your student in Venice.
Not only about those you actually teach us , but also about those shown through your personal example.
I will also keep as a treasure your training notes.
I know now that I will not admit to be any less dedicate in my future profession than you because I know now the definition of “loving your job”
Looking forward to meet you in London very soon.
Read more 2017 butler school testimonials:
Thank you for your availability and again for the great days spent in Venice.
Hope to see you soon, perhaps attending another course of the British Butler Institute,
P.S. Thanks to your course I have already had the chance to get an interview at Aman Venice (7 stars)!!
Dear Mr. Williams,
Kalimera from Greece.
I hope my email finds you well.
I would like, first of all, to thank you once again for the great course you offered us. During those ten days, you shared with us a part of your great experience and knowledge, providing us with the guidelines on how to improve our services.
I ensure you that each and every one of us will definitely use your advice in the best possible way. Sharing your methods with our staff and focusing on how simple it is to change their lives, we will achieve a more personalized service even if the amount of our guests is huge.
We have all kept notes, however, we do expect yours as I suppose they will be more completed and detailed than ours. At the end of the month, we do submit the ‘Updated Operation Services 2017’ to the higher management and we definitely want to include your practices in there. It would be much appreciated if you could send your notes directly to our email addresses so as to save some time.
On our behalf, I assure you that Sani and Ikos resorts will never forget of your critical contribution to our improvement.
It would be our great pleasure to welcome you to our resorts, so please do not hesitate to contact us so as to plan your visit together.
If you need any further assistance, please do not hesitate to contact me directly.
Have a lovely day, Mr. Williams.
Rooms Division Manager
Dear Mr. Williams,
Good morning from Greece and Sani Resort!
Thank you so much for your email and your heartwarming words.
The past two weeks have been an experience to treasure. Your attention to small details, your deep knowledge at the Butler’s Industry, your sophisticated phraseology and the refined body language will remain deeply crafted in my mind!
As a polished and refined trainer, who reflects his knowledge and experience, you assisted in widening our horizons, create new ideas and long for implementing our knowledge at our daily operation!
We truly hope to have the pleasure to welcome you at Sani Resort one day to experience our level of service and Greek hospitality, offer you a memorable stay and maybe one day Sani Resort would be among the examples for great service and details that are mentioned in your courses!
Wishing you all the best for the days to come, and may your pen sign the most magnificent agreements!
Thank you for sharing your ‘heritage’ with us!
Rooms Division Manager
Hopping this mail finds you well, I would like to tell you that I have had a wonderful experience with you in Venice with the course and everything, thank you so much for theaching us all your skills and knowledge that I am using from now on, also looking for something different maybe another job that could help me with my family as well. I am sure that in the future I will be contacting you for another course or maybe for some reference. One more time thank you very much for everything! And do not forget that you have one big hand in Perú whatever you might need just let me know.
Best, Best regards !!!
Ms Thompson good morning, I’ve just finished the 10 days course in Venice and received the notes today from Gary, it was a very good experience and Gary is fantastic!
I’m writing today to have information about the possibility and value to complete the 4 week course. You wrote me that attending the course in Venice I just had to complete with other two week in London… could you explain me in greater detail?
Thank you very much
Kalispera from the rainy today, Ikos Oceania. I hope that all is well in your end and that you are enjoying your day.
Thank you so much for your wonderful email. It was a pleasure and an honor listening to your stories/experiences while trying to absorb as much as possible.
We would love to see you visiting our hotels as well and offer to you our version of the Greek hospitality.
My best wishes to you and your beloved ones, wishing you a lovely afternoon!
If there is anything else, please do not hesitate to ask.
Front of House Manager Ikos Oceania