Back on-board MY Pelorus
The British Butler Institute where recently invited back on MY Pelorus to deliver a follow up training program to both the housekeeping team and to the team of stewardesses. It was a pleasure to seeRead more...
Luxury Yacht Training – MY Icon
Chief Stew, Rebecca O`Halloran Dear Gary, Thank you for teaching us to do everything beautifully and taking our service to the next level! It was a pleasure to meet you. Purser, Chantelle Meegan Dear MrRead more...
March Butler School 2015
A truly fantastic group of students passed through our doors after the recent March 2015 graduating ceremony. Some will go back to their jobs others will return to the various parts of the Globe whichRead more...
Successful collaboration with Vistajet
The British Butler Institute is very privileged to be invited to train on multiple days during the course of 2015. To deliver consistent service excellence we believe it is vitally important that on-going training isRead more...
SC Global World Leaders in Luxury Property
We would like to thank Gary Williams for his inspiration, good humour and exceptional insight into service excellence during his one week training for our train our front of house and Concierge team. We haveRead more...
Signature Flight Support
www.signatureflight.com Dear Gary, Thank you so much for delivering a fantastic couple of days. I do believe that the team both learned a substantial amount whilst also enjoying themselves. As you say, practice isRead more...
Front of House Training for Alfred Dunhill Ltd
January 2015 Front of House Training Program Bespoke Alfred Dunhill Ltd Many thanks for the outstanding training delivered. I have continued to receive positive feedback from the training you delivered. Bourden House, our flagship storeRead more...
Finest Restaurant in Poland
The British Butler Institute was commissioned to train the management team at one of the finest restaurants in Poland. The brief was to implement our world renowned front of house restaurant training program to theRead more...
September 2014 Class
Another full class that recently completed our 4 week butler training program in London September 2014. 5 students elected to do the work placement program with The Ritz London after the course and again theRead more...
Luxury Residential Training in Bel Air, California a resounding success.
Testimonials from Bel Air, California, USA Brief: To deliver training that will help the staff achieve seamless front and back of house service in all areas of the household as well as all outside areasRead more...
Best Super Yacht Over 3000 Gross Tonnes, 2014
The British Butler Institute helps secure the Madame Gu 'best super yacht over 3000 gross tonnes' 2014 title. Please view the client's letter of gratitude:
Luxury Yacht School – M Y Pelorus Testimonial
Dear Gary I feel very privileged to have had the opportunity to attend your course last week, the concierge services are a big part of my role as a Purser on board Pelorus as theRead more...
Luxury Household Training St Moritz, Switzerland
The Institute had the privilege recently to train a team of housekeepers and front of house staff in one of the most spectacular properties the Institute has ever trained at. It was a true honourRead more...
South of France
Chief Stewardess Chloe Glen invited The British Butler Institute to conduct an intensive Service Essentials Training Program especially developed for the Luxury Yacht Industry. This course was delivered successfully and will stand the team inRead more...
Butler Training at 5 Star Hotel Rixos President Astana Kazakhstan
From my side and from my company side I want say thank you very much for coming and training our staff in Astana. Was really my pleasure to meet you personally and professionally. And ourRead more...
Gulfstream UK Staff Training
The British Butler Institute was recently awarded the training assignment for Gulfstream UK. I have already spoken with employees who attended and all spoke very highly of Gary and his professionalism his attention to detailsRead more...
Institute Rated
As the world's most renowned training institute for butlers, we believe that a behind the scenes series would make for fascinating television viewing and would give an audience an insight into what it takes toRead more...
Graduation Butler School March 2014
Another full class for our March 2014 Butler School! Students from 10 countries had an outstanding experience which is reflected in all of their testimonials. Thanks to the team at the British Butler Institute forRead more...
Madame Gu Super Yacht Training
In regards to the training recently provided to us by Mr Williams; this is the second time now that we have had him train members of our team for our upcoming season. Gary is anRead more...
Four Seasons Testimonial
Dear Mr Williams, We hope our email finds you well. I am emailing you on behalf of our Hotel Manager, Mr Georgiou, and the whole Management Team, to express our appreciation for all the timeRead more...