Venice 2018 Highlights

“Our 4th year in Venice and another outstanding group of students from all over the world and from diverse backgrounds…”

Our 4th year in Venice and another outstanding group of students from all over the world and from diverse backgrounds. Many doors will be opened for these students just like Stathis who attended our Venice course and is now working for the King & Queen of Greece.

The graduation was held at which was an honour and eye opener for the students whilst providing an example of the skills needed to run a Grand Home.

Thank you to all the students for being outstanding and please keep in touch.

Kindest Regards,
Gary Williams.
Principal, London

2018 Venice Butler School Testimonials:

Good evening Gary,

I enjoyed the course very much, I admire your passion for what you do. I would even consider to attend another one of your courses to get over my fear of talking in front of groups, to get more practice and to build up more confidence to maybe apply for a Butler position.

Thanks for your assistance, you created magic and a fantastic experience for me in that course.

Thanks and Regards


OUTSTANDING. The butler course in January 2018 in Venice had surpassed my expectations. It was intensive and wide variety
of topics were covered. It gave us, the students, an excellent base on which to expand our knowledge. It gave us a chance to enter
an exciting niche job environment. The course was primarily thought by the Master himself, the one and only, Mr Gary Williams. He is
a great teacher with many years experience and he brought out the best in all of us. We had a great group. We learnt a lot. Without any
hesitation I would strongly recommend the course in any form or length by the British Butler Institute to anyone wishing to begin
an exciting carrier. For me the Venice 2018 experience will remain in my memory forever. I miss it already.

Amadeus Vaughan

Dear Gary

The courses responded to my expectations. It was truly an honour meeting you and being enlightened by your knowledge and teaching charisma. It was an experience I’m sure I’ll never forget since it played a massive role of understanding my future goals and moves.

I believe that the courses gave us the necessary tools to deal with any problem might occur on our future careers. I’ve already recommended these courses to my colleagues and I’ll keep promoting the terrific work you and your team is doing.

Best regards,

Dear Mr Williams

Many thanks for the great experience you’ve created for us.

The notes are a priceless treasure – I will be rereading them over and over again on a regular basis and especially when its a high season time and we have to train the new colleagues.

Our team photo is also beautiful.

The only thing I missed is a small exam – not exactly the traditional “A-D” type but something that makes the certificate well-deserved. To give you that feeling when you have chased something – I think is more appreciated and sweet at the end.

Overall the course gave me exactly what I needed – great knowledge and practises but most of all confidence in what I do.

I can’t wait to join some of your next projects.
Monica Pavlova

Hello Gary,

Thank you for the mail, it was a great week I spent with you and the colleagues of the course in Venice, I met so many interesting people there and I’m grateful both for that and the knowledge you provided us,
Hope to meet you again.

A presto

Dear, Gary

Thank you very much for your Email. I hope you had a nice flight back home and you are doing well.

I would like to take a Chance to say thank you very much for the unforgettable days in Venice.
It was may pleasure to be a part of that wonderful team, who were trained by the best trainer of the world,
by Mr Gary Williams!

It was just amazing how you carry on with the Course. Your knowledge and experience of Luxury Service and the way you teaching us is just incredible. Positive thinking, good attitude, focusing on every small detail is very important for every one who would like to be successful.

I learned a lot and I am sure that will help me to make my own mark.

Once again, thanks for everything and all the best for you too.

Probably I will join another of your course again.

If you think about the set up a course in Germany, I will be very happy to assist you.

with best regards,
Zoltan Dienes

Dear Gary

It was an absolute pleasure to meet you. I would like to thank you for everything you taught me on the course and I cannot wait to put all the new knowledge into practice. The course exceeded my expectations and thank you for being so caring and full of motivation. It was great!

I should recommend the course in the future without any hesitation.
I wish you both all the best and many great days ahead.
Hope we will meet again soon.
Take care.

Kind regards,

Dear Gary

Thank you so much for making me welcome in Venice during the second week of the course.

I thoroughly enjoyed my week where I met lovely people and took in a wealth of knowledge of becoming a butler. Your excellent training, worldly experience and sense of humour made it even more special.

I am really looking forward to completing the four week course on the 26th March.

With best wishes


Dear Mr. Williams,

Once again, I wanted to thank you for an exceptional program that I had a pleasure to attend.

It is said that quality is never an accident; it is always the result of high intention,
 sincere effort, intelligent direction and skillful execution. And these 10 days only enforced this truth for me!

For a person whose first glimpse into the industry was this course, it was really exciting, motivating and fulfilling to receive this much concentrated and perfected-to-the-detail knowledge in such a short period of time. This was one of the most productive, intellectually fulfilling, mentally interactive courses I have had to this day!

I am truly grateful to have met so many inspiring individuals dedicated to this craft – students and instructors likewise!

Kind regards,
Lilija Blazulionyte

Dear Mr. Williams,

The course surpassed my expectations. I learned a lot of new things that will be useful to me in the next few years as a hotel butler. I would like to thank you for your willingness to teach us, and for your charisma, willpower, leadership skills and motivating force.

You’re not only a great butler, but you’re also an incredible teacher. I hope to find you in another course in the future, perhaps in London. Thank you for everything.

Emanuel Guerreiro
Butler – Pine Cliffs Resort – Algarve – Portugal

Dear Gary,

your letter is so nice as the period I have spent in Venice with you during the course. I have learned a lot, mainly the capacity to improve my skills.

Coming back home I bought from your web site two lessons I couldn’t hear directly by you: ‘Be confident’ and ‘English afternoon tea’. They were amazing!

I hope to have the opportunity to participate to your next courses especially about event organization and also English pastry for afternoon tea.

Please keep me updated.

I hope to have time to fly to Lecce to visit the BTM Puglia and to meet you to speak together about some ideas for possible collaboration.

My best regards,